MES/Shopfloor Functional Consultant
Atlanta, GA | 6 - 19 years of experience
Job Description:
IT endpoint knowledge, applicable on production lines, plus endpoint support.
Basic knowledge of Apriso.
Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc barcode scanners, barcode printers, smart devices) and touch points
Interaction with Team members for knowledge sharing, knowledge transition and issue resolution
Stakeholder management, share regular updates and assist in preparing operational reports
Triaging of issues and coordination with cross functional teams for timely resolution
Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
Maintaining agreed SLA levels and assuring Quality of delivery at all times
Desired Skills: Shop floor
